Frequently Asked Questions
- What if I forget my password?
- What methods of payment can be used on Tiffany E-Store?
- Are prices subject to change?
- Can I purchase gift cards (EGS) here?
- Can I purchase items from the Employee store and resell them?
- Are warranties included with E-Store purchases?
- What methods of payment can be used on Tiffany E-Store?
- Why are there two amounts pending on my bank account for a single purchase?
- How do I apply for a Tiffany Select Financing (TSF) account?
- Can E-Store purchases be returned or exchanged?
- Will my employee store merchandise come with a warranty?
- Why are there two amounts pending on my bank account for a single purchase?
- How do I apply for a TTA account?
- Can E-Store purchases be returned or exchanged?
- How many items may I order in one day?
- Can passwords be reset?
- Are prices subject to change on the E-Store?
- If a price reduction occurs, will a credit for the difference be offered?
- Can gift cards (EGC) be purchased on the E-Store website?
- Can E-Store purchases be resold?
- Will my items be gift wrapped?
- What is the Proposition 65 Warning?
- Can I include a personalized gift message with my purchase?
- About Gift Message
- Can Tiffany edit or change my personalized gift message?
- Will I be charged sales tax on my purchases?
- What shipping options are available?
- How will my order be shipped?
- Can I check my order status through the system?
- Explanation of Order Status
- Who do I contact if I have any questions or a problem with my order?
- Web Security Notice
- Does Tiffany & Co. offer engraving services?
- How quickly will E-Store orders be shipped?
- What if my item arrives damaged or has a defect?
- What is the best email address or phone number to contact if there are any questions or problems with my order?
- May I have a non-Tiffany item engraved at Tiffany & Co.?
- May I have something other than three initials, such as a corporate logo or a full name, engraved on an item?
- Does Tiffany & Co. offer engraving services?
- What is the turnaround time for E-Store orders with engraving?
- What is the difference between hand engraving and standard engraving?
- Will items available for engraving on the Employee Store website be standard engraved or hand engraved?
- Where will the item be engraved?
- Is engraving available?
- How will I know if an item available on the Employee Store website can be engraved?
- For items purchased on the Employee store website, what is the charge for engraving three initials on an item?
- How long will it take for an item to be engraved with three initials?
- What is the difference between hand engraving and machine engraving?
- Will items available for engraving on the Employee Store website be engraved by machine or hand?
- What engraving styles are available?
- May I return an engraved item?
- What if an engraving mistake is made on my Tiffany item?
- May I have something other than initials, such as a corporate logo or a full name, engraved on an item?
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